Shipping and Delivery
All orders will be shipped within 48 hours (2-working days).
We track and send our parcels within New Zealand. We only offer non-tracked parcels to Australia, but we are working to include tracking items. At this time, we do not offer delivery outside of New Zealand
and Australia but please contact us if you do require this service and we will calculate shipping for you.
Shipping is free within New Zealand for all orders $100 and over (before shipping costs). For orders less than $100, a shipping fee will be automatically calculated in your cart after your purchase and will vary depending on your location (Rural deliveries incur extra charge).
Delivery Times Estimate
Nation wide: 3-5 working days
Rural: 4-8 working days
- We are unable to change your delivery address once your order has been submitted
- We only ship to one address per order
- We do not ship during weekends and public holidays
- Kauri and Sons is not responsible for delivery delays caused by the courier
- We do not deliver to PO Boxes
- Rural deliveries incur extra charge
If for any reason you need an order quickly, please email email@example.com